Refund policy

We are committed to the happiness of each and every customer. Refunds are difficult for all small businesses. With that being said, we ONLY accept exchanges in case your item is not loved.  All exchanges are subject to applicable restocking fees. Please give us a text, call or email if you are unhappy with you purchase and we can work on exchange ideas.

Please mail items to:
Geneva Lakes (Please don't put Jewelry on the package)
728 Main Street Lake Geneva Wisconsin US 53147

Once your exchange is received and inspected, we will send you an email to notify you that we have received your item.

Contact:
lynne@genevalakesjewelry.com
2622151004

Please note, any item that has been customized sized or worked on cannot be returned or exchanged.